Terms & Conditions
Please read these terms carefully before booking
Last Updated: January 1, 2026
Welcome to Vythiri Village Resort. These Terms and Conditions (“Terms”) govern your use of our website and services, including all reservations, accommodations, and facilities. By making a booking or using our services, you agree to be bound by these Terms.
Please read these Terms carefully. If you do not agree with any part of these Terms, please do not make a reservation or use our services.
1. Acceptance of Terms
By accessing our website, making a reservation, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Cancellation Policy.
These Terms constitute a legally binding agreement between you (“Guest”) and Vythiri Village Resort (“Resort”, “we”, “us”, or “our”).
2. Reservations & Bookings
2.1 Booking Confirmation
All reservations are subject to availability and confirmation by the Resort. A booking is considered confirmed only when:
- You receive a written confirmation email from Vythiri Village Resort
- The required advance payment or deposit has been received and processed
- Your booking reference number has been issued
2.2 Booking Requirements
To make a reservation, you must:
- Be at least 18 years of age
- Provide accurate and complete information
- Have a valid payment method
- Agree to these Terms and Conditions
2.3 Advance Payment
Reservations require an advance payment as follows:
- Regular Season: 50% of total booking value at time of reservation
- Peak Season (Dec 20 – Jan 10): 100% of total booking value in advance
- Long Weekends & Special Events: 100% payment in advance
- Group Bookings (10+ rooms): Special terms apply, contact reservations
2.4 Payment Methods
We accept the following payment methods:
- Credit/Debit Cards (Visa, Mastercard, American Express, RuPay)
- Net Banking
- UPI Payments
- Bank Transfer (for advance bookings)
- Cash (at property, subject to limits)
3. Check-In & Check-Out Policies
Standard Timings
| Policy | Time | Details |
|---|---|---|
| Check-In | 2:00 PM | Standard check-in time |
| Check-Out | 11:00 AM | Standard check-out time |
3.1 Early Check-In
Early check-in is subject to availability and the following charges apply:
- Before 6:00 AM: 100% of room rate charged from previous night
- 6:00 AM – 11:00 AM: 50% of room rate
- 11:00 AM – 2:00 PM: Subject to availability, no charge if room is ready
3.2 Check-In Requirements
At check-in, all guests must provide:
- Valid government-issued photo ID (Passport, Aadhar Card, Driving License, Voter ID)
- Booking confirmation or reference number
- Payment for balance amount (if applicable)
- Security deposit (refundable, see Section 3.4)
- For foreign nationalist valid passport, visa or OCI card is mandatory.
4. Guest Conduct & Responsibilities
4.1 General Conduct
Guests are expected to:
- Respect other guests and maintain peaceful conduct
- Comply with all resort rules and regulations
- Treat resort staff with respect and courtesy
- Follow safety guidelines and instructions
- Not engage in illegal activities on resort premises
4.2 Prohibited Activities
The following activities are strictly prohibited:
- Smoking in non-designated areas (₹5,000 fine applies)
- Drug use or possession of illegal substances
- Loud music or disturbances after 11:00 PM
- Unregistered guests in rooms
- Damage to resort property or natural surroundings
- Harassment of staff or other guests
- Feeding or disturbing wildlife
4.3 Occupancy
Room occupancy limits are strictly enforced for safety and comfort:
- Standard Room: 2 adults
- Suite: 2 adults
- Cottage: 2 adults
- Pool Villa: 2 adults
If any extra bed request kindly contact our reservation team for further assistance. (except standard room)
4.4 Identification
All guests must provide valid identification at check-in as required by Indian law. Guests refusing to provide identification will not be permitted to check in, and standard cancellation policies will apply
5. Property Rules & Regulations
5.1 Pets Policy
Pets are not allowed at Vythiri Village Resort to ensure the comfort and safety of all guests and to protect our natural surroundings. This policy is strictly enforced.
5.2 Alcohol Policy
Guests may consume alcohol in their rooms or designated areas. Public intoxication or disorderly conduct may result in eviction without refund.
5.3 Children’s Safety
Parents/guardians are responsible for supervising children at all times. The resort is not liable for accidents or injuries to children.
5.4 Swimming Pool Rules
- Pool hours: 7:00 AM – 6:00 PM
- Children under 12 must be supervised by an adult
- No diving in shallow areas
- Swim wear mandatory (to wear Nylon Dress)
- Food & Alcohol is not permitted near the pool area
5.5 Adventure Activities
Participation in adventure activities (zip-lining, trekking, etc.) is at your own risk. Guests must:
- Sign liability waivers before participation
- Follow all safety instructions
- Disclose any medical conditions
- Be within age/weight limits for activities
6. Liability & Disclaimers
6.1 Personal Belongings
The resort is not responsible for loss, theft, or damage to guests’ personal belongings. Please use the in-room safe for valuables. Any loss should be reported immediately to reception.
6.2 Property Damage
Guests are liable for any damage to resort property caused during their stay. Charges for repair or replacement will be deducted from the security deposit or billed separately.
6.3 Medical Emergencies
While we provide first aid assistance, guests are responsible for their own medical care and expenses. We recommend travel insurance. The nearest hospital is 2 km from the resort.
6.4 Natural Surroundings
Vythiri Village Resort is located in a natural rainforest setting. Guests may encounter wildlife, insects, and natural elements. The resort takes precautions but cannot guarantee protection from all natural occurrences.
6.5 Limitation of Liability
To the maximum extent permitted by law, Vythiri Village Resort shall not be liable for:
- Indirect, consequential, or punitive damages
- Personal injury or accidents (except due to gross negligence)
- Weather-related cancellations or disruptions
- Service disruptions due to technical failures or force majeure
7. Force Majeure
The resort shall not be held liable for failure to perform obligations due to circumstances beyond reasonable control, including but not limited to:
- Natural disasters (floods, earthquakes, storms)
- Government actions or restrictions
- Strikes, riots, or civil unrest
- Pandemics or health emergencies
- Power outages or utility failures
- Acts of terrorism or war
In such events, the resort will make reasonable efforts to accommodate affected guests or offer alternatives. Refunds will be subject to our Cancellation Policy.
8. Modifications & Amendments
8.1 Booking Modifications
Changes to confirmed bookings are subject to availability and may incur charges:
- Date Changes: Subject to availability and rate difference
- Room Category Changes: Rate difference applies
- Guest Name Changes: Permitted up to 7 days before arrival
- Duration Changes: Reduction in stay may incur cancellation charges
8.2 No-Show Policy
If you fail to check in without prior notice, the entire booking amount will be forfeited, and the reservation will be automatically cancelled.
9. Photography & Media
10. Intellectual Property
11. Governing Law & Jurisdiction
12. Dispute Resolution
13. Severability
14. Entire Agreement
These Terms, together with our Privacy Policy and Cancellation Policy, constitute the entire agreement between you and Vythiri Village Resort regarding your use of our services.
Questions About Terms & Conditions?
Vythiri Village Resort
NH-766, Near Vythiri Town, Vythiri P.O
Wayanad – 673 576, Kerala, India
Email: info@vythirivillage.com
Phone: +91 4936 233 100
By making a reservation or using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
